What’s the difference between a MediaID and a TaskID?

The MediaID refers to the 8 digit number that corresponds with the entire encoding request that you have made to the platform. This applies for the API, watch folder and single Add Media actions. If you were to submit an encoding request / query that contains several formats, each of those formats is issued a Read more

What are the differences between the Restart actions in the API?

There's a little bit of similarity in a few of the Restart actions in the API. Here's the breakdown: + RestartMedia:  This will completely restart the entire job, including all tasks. + RestartMediaErrors:  This action will retry specific tasks within the request that produced an error. For example, if you received a 404 error on Read more

How can I delete my custom presets in the web GUI?

Presets exist for an unlimited amount of time. You can delete them easily, as well. Just select the preset you wish to delete, and click the small grey X to the right of the selected preset name in the dropdown box, after it's selected. You'll receive a confirmation dialogue box once the operation is complete.

How can I prepare my 3GP files for hinting?

So you're hunting for the field in the web UI or our API as to designate hinting on 3GP files? Easy answer, our encoders prep all 3GP files for streaming, no need to do anything else to your settings files.

How can I download my encoded files?

You've encoded your file and now would like to save a copy, right? In your original request, if you didn't specify a destination URL, S3 / Rackspace / FTP, Encoding.com will store your videos free of charge for 15 days on our servers. Please note, the limit for this storage is 100 GB and your Read more

Whats an API key and how do I get one?

When you begin using the Encoding.com Desktop Application or the API, you'll need to locate your API key to access the platform. A unique API key will be generated and assigned to your used ID upon successful creation of your Encoding.com user account. Please protect your key, as this key is a safeguard that we Read more

WebM VP8 codec

WebM is an audio-video format designed to provide a royalty-free, open video compression format for use with HTML5 video.  A WebM file consists of VP8 video and Vorbis audio streams, in a container format.     If you're interested in using Encoding.com's platform to create WebM files from your source content, there's a number of Read more

FLV codec

Flash Video, or FLV, is a container file format used to deliver video via the Adobe Flash player.  Deployed by leading video sites such as YouTube, Yahoo! Video, and many others, Flash Video is an open format which supports H.264, VP6 and Sorenson Spark formats. If you're interested in using Encoding.com's platform to create FLV Read more

Easily Create iPhone Streaming Files with Encoding.com

If you're interested in using Encoding.com's platform to create iPhone Streaming (m3u8) files from your source content, there's a number of ways to achieve that using the options listed below. Our new HLS encoding has better adaptive bitrate distribution within the H.264 segments! + Use our web-based encoding software UI, located @ http://www.encoding.com/login, to designate Read more

Apple TV

  Apple TV, originally launched in September 2006, is a product manufactured and sold by Apple. This digital media receiver is a small form factor network appliance designed to play IPTV digital content originating from the iTunes Store, Netflix, YouTube, Flickr, MobileMe or any Mac OS X or Windows computer running iTunes.    If you're Read more