How do I format an XML for PRO?

Are you used to sending XMLs to's API? XMLs are a bit different. Have a look! Note the usage of the source & sourcefile tags. All API action requests are sent to the page. Client must send HTTP(S) POST request with single parameter named “xml”. The server response is a normal XML Read more

What time zone is displayed in the Encoding Queue?

If you're viewing times in Encoding Queue in our login area, note that the times are displayed in the Central US time zone. You can change this default, easily, by following the directions here:

How can I use your API to determine how I should encode my files?

Do you have a bunch of files that require encoding, but want to know more about the source media properties? Use this workflow to achieve this: Step 1: Send source media to the API via the AddMediaBenchmark action. will accept this request and assign a Media ID for the video. Step 2: Send Read more

How do I use the fade in, fade out commands?

Within the format tag, you can now specify the duration and length of the fade that you would like to apply to your encodes.  via XML: Definitions: FadeInStart: Start of fade_in effect in seconds FadeInDuration: Duration of fade_in effect in seconds FadeOutStart: Start of fade_out effect in seconds. If you specify this parameter equal to 0, Read more

Can I add a dissolve to my encodes?

With, you can easily add a dissolve at the start and end of your encodes via our fade commands. Click on this link for more information.

Roku presets for watch folders

Yes! You can select the following choices in our watch folders to create files specifically targeted for playback via Roku.  Click on any of the links below to expose the templates that we use for each preset: roku_800 roku_1200 roku_1800 roku_2700 roku_hls