What information will AddMediaBenchmark return?

The AddMediaBenchmark call will return: <response><message>Added</message><MediaID>1234567</MediaID></response> The notify URL will remain in place, if it was entered in the original call, and receive a message when the job is complete.   

What information does UpdateMedia return?

  The UpdateMedia call will return: <response><message>Updated</message></response> The notify URL will remain in place, if it was entered in the original call, and receive a message when the job is complete. 

MPEG4 codec

MPEG video generally refers to a set of standards and methods for compressing audio and video data.  MPEG-4, refers to the feature set of MPEG reserved for digital rights management and support of higher-efficiency standards used by streaming media, HD DVD and Blu-Ray.  MPEG-4 supports interactivity and has the ability to crunch massive video files Read more

Encoded file output not what you expected?

A great place to start when trying to improve your video quality is to change the field 'Two pass' from no to yes. This applies to folks that are using the Desktop Application or web UI, for watchfolders or single add media requests. If you're an API user, toggle the <two_pass> field from no to Read more

What are my options for output files for the Image2Image service?

With out Image2Image service, you can request a .jpg, .png, .gif or .tiff from our encoders. You also have the option to crop, resize or use a combination of the two methods to achieve your goal. Our complete API documentation on the Image2Image portion of our services is available here: http://www.encoding.com/api/category/category/complete_api_documentation#image_2_image_features  

Can I request thumbnails at specific intervals?

Want to request thumbnails every few seconds from a video? Choose the interval, then add '!' to the end of the integer. Add this to either your API call or use our web UI. XML below for reference:   Don't forget to give the first file a name in the API call, and also a Read more

What is ‘Instant’ mode?

Set to 'yes' to initiate the encoding process immediately when source video begins downloading to our processing center as opposed to waiting until after the download has completed. Also, this feature can be used when source media is still uploading to the specified source FTP location – our system will recognize if the source file Read more

How can I request a thumbnail via API?

If you wish to request thumbnails via API, you've got a couple options: 1) You can request the thumbnail via timestamp (in seconds or percentage rate) 2) Want to request thumbnails at specific intervals? Use !5, for example, to request thumbnails at 5 second intervals Please note: – If your specified thumbnail width and height Read more

What is wrong with my XML POST?

If you having issues with posting your XML to http://manage.encoding.com from your scripted workflow, please make sure that you have added the following: Content-Type: application/x-www-form-urlencoded This helps to avoid errors such as: