How can I download my encoded files?

You've encoded your file and now would like to save a copy, right? In your original request, if you didn't specify a destination URL, S3 / Rackspace / FTP, will store your videos free of charge for 15 days on our servers.

Please note, the limit for this storage is 100 GB and your files will be deleted after 15 days without email warning.

You can easily download your encoded files by logging into –> Selecting 'Encoding Queue' and browsing to the file you wish to download.

Expand the task and right click on 'Download.' Your encoded file will now be saved locally. 

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