What does error message ECOM00001 mean?

The error message ECOM00001 translates to “The AWS Access Key Id you provided does not exist.” Please verify you specified the correct AWS key and it is properly encoded in the URL. If you still experience this problem, please contact customer support.

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How many outputs can I make per API Call?

You can create as many outputs per call with our powerful API. Keep in mind that you will be tied to the amount of calls per second, you can make, with your SLA on your type of account.  

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What frame type options does the API offer?

The x264 Project has lead the way on H.264 development by introducing many key features. Variance Adaptive Quantization (VAQ) and Rate–Distortion Optimization (RDO) attempt to preserve video quality and motion estimation against the amount of data required to encode the video. Advanced controls include options for GOP structure, keyframing, scene detection, macroblocking, and interframe quantization. Read more

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How do I create videos for the Verizon Droid Incredible?

On the Droid incredible, 480×800 is the screen resolution. Generating a working file for the Droid phones can be extremely difficult to find information for, however, in the user guide (http://cache.vzw.com/multimedia/mim/htc_incredible/incredible.pdf), some basic supported video types are pointed out (Pg 202, Specifications).  The four supported video types: .3gp, 3g2, .mp4, .wmv Of these, .3gp is Read more

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How do I add and customize intervals of keyframes via API?

The default value for keyframe interval set by the optional format field <keyframe> is 300, i.e. keyframe is added every 300 frames. For a framerate of 30fps this would equal 10 secs. But for 15fps (most often used for FLV) it would be 20 seconds, which may be too often. To change this value, simply Read more

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What happens after I use the AddMediaBenchmark call via API?

If you added your media using AddMediaBenchmark API call and if you also specified <notify&gt parameter, you will receive a notification when the media has been downloaded and ready for further processing. Note that you must specify at least one <format&gt for this media in order it gets the ‘Ready to process’ status and you Read more

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How do I use CBR instead of VBR in your platform?

Occasionally compression requirements dictate that you use a Constant Bit Rate (CBR) instead of a Variable Bit Rate (VBR). This is especially helpful for video streaming.  In our encoding platform, VBR is the default setting for Encoding.com since it generally provides much higher quality. For scenes where there is a high amount of action or Read more

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What additional controls are available for VBR settings through the API?

When you're using our powerful API to control the VBR settings of your encode, there's a few additional options that you can supply to control the settings. There are a few things to consider: —> – Bufsize: (Rate control buffer size) You always MUST specify it when setting minrate and/or maxrate. A buffer with that Read more

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