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The error message ECOM00211 translates to “Timed out before server could connect to us” A good attempt at trying to get around this issue is to try to use passive mode in your FTP syntax. Simply add '?passive=yes' to the end of your FTP URL.
The error message ECOM00210 translates to “Upload Error: Authentication failure” This error is directly related to your login details. Please double check that your username and password are correct. Also. when you enter in details for the username for your destination URL, you must ensure that you specify non-encoded characters by their proper Read more
The error message ECOM00209 translates to “Failed FTP upload: 550” Error 550 usually denotes a permissions error. The FTP server at the client level is not allowing the credentials that it was passed to do what it was expected to with the file system. Please check whether the FTP user is allowed to Read more
The error message ECOM00208 translates to “Error accessing S3 file” It appears that the correct permissions were not exacted upon the destination folder. Please also check to see if the specified destination bucket exists. You can read all about S3 Amazon permissions for destinations at this Knowledge Base article: http://edchelp.wpengine.com/idx.php/9/032/Amazon-S3-Integration/article/Setting-permissions-for-Amazon-S3-bucket-delivery-from-encodingcom.html
The error message ECOM00207 translates to “Error putting file to S3” It appears that the correct permissions were not exacted upon the destination folder. Please also check to see if the specified destination bucket exists. You can read all about S3 Amazon permissions for destinations at this Knowledge Base article: http://edchelp.wpengine.com/idx.php/9/032/Amazon-S3-Integration/article/Setting-permissions-for-Amazon-S3-bucket-delivery-from-encodingcom.html
The error message ECOM00206 translates to “Upload Error: Uploaded unaligned file size” When this error is encountered, we would encourage you to double check that the file was not relocated or removed from its current location while uploading to encoding.com's platform. There's also the chance that a network connection was lost at the Read more
The error message ECOM00205 translates to “Upload Error: Couldn't resolve host .*@” When you enter in details for the username for your destination URL, you must ensure that you specify non-encoded characters by their proper hexadecimal equivalent. For example, if '@' is part of your username, you must replace the '@' in the Read more
The error message ECOM00204 translates to “S3 Upload Error: Access denied” When you encounter this error, the first step that you must take it to verify that the S3 destination bucket has granted write permission for AWS user fastencoding. Please view the knowledge base article on S3 delivery for further explanation: http://edchelp.wpengine.com/idx.php/9/032/Amazon-S3-Integration/article/Setting-permissions-for-Amazon-S3-bucket-delivery-from-encodingcom.html
The error message ECOM00216 translates to “connect() timed out” This error occurs when we have users that are requesting our platform to access files that are on an FTP server that is behind a firewall. Also, please verify that your FTP server is running and reachable by outside sources.
The error message ECOM00133 translates to “Can't get segment duration” Encoder error: OverallBitRate:588175nnnDuration:380612nnnCan't get segment durationn