What does error message ECOM00223 mean?

The error message ECOM00223 translates to “Connection time-out” Check to see if the location of your files either on the source side or destination is currently online. Try reaching the locations manually and check the syntax of the locations.

What does error message ECOM00218 mean?

  The error message ECOM00218 translates to “Cannot assign requested address”   This issue may be firewall related. Please ensure that we can gain access to the FTP server. Perhaps you may want to try using passive FTP mode for source or destination.

What does error message ECOM00135 mean?

The error message ECOM00135 translates to “syntax error near unexpected token” Encoder error: OverallBitRate:163322nsh: -c: line 0: syntax error near unexpected token `('nsh: -c: line 0: `/usr/local/bin/mediainfo /mnt/vhosts/default/code/tmp/afa2b2b124ecb76ad4df56a4878d036f/Alic

What does error message ECOM00222 mean?

  The error message ECOM00222 translates to “S3 upload error: All access to this object has been disabled”   Permissions, naming and other features may have changed on the destination side of things. Check to see if any of the permissions, locations or any other features have changed on the S3 storage location.    

What does error message ECOM00134 mean?

The error message ECOM00134 translates to “width or height not divisible by 16 (480×360), compression will suffer” Your source video appears to not want to play nicely with our encoding platform. Generally, it's best to see what the dimensions are of the video and see if they are divisible by 16.

What does error message ECOM00221 mean?

  The error message ECOM00221 translates to “S3 download error: The specified key does not exist”   It appears that your Amazon key is not being recognized as valid. Please check the content of the string you entered and see if it is valid. Also, please make sure that the key that you are using Read more

What does error message ECOM00220 mean?

  The error message ECOM00220 translates to “Failed to MKD dir”   This error is related to an issue with the path and the folder. Please check whether you specified correct path and set appropriate permissions.

What does error message ECOM00219 mean?

  The error message ECOM00219 translates to “Error getting file”   Check your S3 source permissions, bucket name and credentials for valid values and resubmit. If this doesn't clear up your issue, try a different location or contact Support.