How long does it take to encode a video with

We are often asked this question and there is no simple answer because the time required to encode a video file is directly related to the quality of the video file and your specific encoding settings. A HD 1280×720 video file at a bitrate of 6000 kbps will take significantly longer than a 640×320 video Read more

What is a Watch Folder?

A watch folder is a directory that's specified to be polled periodically by an encoding platform for new content. When new content arrives, the system will pull the file and convert it to the flavor of video you have requested. Our popular watch folder is a great alternative to integrating with our XML API and Read more

What is the IP range of your system so I may restrict access on a firewall?

Please send your API requests to at Notification posts are coming from Port Assignments FTP on port 21 SFTP on port 22 HTTP on port 80 HTTPS on port 443 AWS Amazon has a very sophisticated system in place for managing IP ranges across their infrastructure. Everything you need to know about Read more

Turbo and Twin Turbo Encoding Explained

The turbo and twin turbo encoding features are available via the API  Turbo will automatically send your job to a higher capacity (more CPU and more RAM) server for faster processing times.   Twin Turbo will automatically send your job to a 8 core machine with multi threading enabled.  These features are great to Read more

How does work?

While most of the encoding solutions on the market today are software packages that require server installation, configuration, and maintenance is an encoding service in which we make a huge server farm and encoding software available in a “pay for only what you use” model. In our service you need to tell us three Read more

What do I need to start encoding with

Other than a video to encode, an online location, such as an  FTP site / Rackspace Account / Amazon S3 account is pretty handy for storing your source video files. A similar online destination is ideal to send your encoded video files. No further technical knowledge is necessary to use our web interface or watch Read more

How can I submit or check on a feature request for

In order to best serve our loyal customers, we have implemented a feature request voting system. These features requests, as they gain votes, will help us on the team prioritize fixes in the system. We hope here at, taking this very hands on approach will help us maintain and grow the largest Read more

How much do you charge for image to image conversions?

Image conversion is charged separately than video encoding, here is the pricing table for image2image conversion If user converts 0-5000 output image tasks charge $0.03 per image If user converts 5000-25,000 output image tasks charge $0.02 per image If user converts over 25,000 output image tasks charge $0.01 per image The reason for the difference Read more

Video Encoding – What is it?

Video encoding is the process of converting digital video files from one format to another.  All of the videos we watch on our computers, tablets, mobile phones and set-top boxes must go through an encoding process to convert the original “source” video to be viewable on these devices.  Why?  Because different devices and browsers support Read more