SLA: Processing time and queue time

  The SLA for does include queue time, which is the maximum amount of time your video will remain in a queue before processing begins. However, the SLA does not cover processing time because this is heavily dependent on job length, complexity, and user-variable encoding parameters.    

Encoding a video

After you successfully login to, the Upload page will appear. At the top of the page, you’ll see options for uploading your source video: You can specify the source location of your video in one of two ways. You  can enter the path directly, or, you may prefer to specify each component of the Read more