Download error: bind(port=0) failed: Cannot assign requested address

‘Download error: bind(port=0) failed: Cannot assign requested address’ is an error which most commonly occurs when you have attempted to provide encoding.com a source FTP location that only supports Passive FTP mode. So, If you are using a watch folder, check the box that says “Passive FTP Mode” in the ftp watch folder set up Read more

The requested URL returned error: 404

For the HTTP source – the server returns 404 not found error. This error occurs after communication with the server can be established, but it cannot locate the requested files. Please check your paths and try again.

The requested URL returned error: 401

For the HTTP source: the server returns 401 not authorized error. It may be that the wrong username/password are specified. Please check your credentials and try again.

Failed to connect to host

Check and see if the host is reachable. Can you reach another host? Check connection status and retry.

Setting S3 permissions for thumbnails

AWS authentication access is currently not implemented for thumb_destination. Alternatively you can create a separate task with output=thumbnail to use this feature:   To quote our API documentation:   Instead of using thumb_ parameters within <format>, you can specify separate encoding task with output = thumbnail:      <format>    <!– Format fields –>    Read more

How can I specify where my source media is located?

As a source media you must specify an URL that could be of three types: 1) http://[user]:[password]@[server]/[path]/[filename] or 2) ftp://[user]:[password]@[server]/[path]/[filename] or 3) http://[your_bucket].s3.amazonaws.com/[path]/[filename] You can omit [user]:[password]@ in case of public (not password protected) resources. In last case, the bucket must have READ permission for AWS user 1a85ad8fea02b4d948b962948f69972a72da6bed800a7e9ca7d0b43dc61d5869.

Amazon S3 Integration Overview

Encoding.com was developed to work seamlessly with the Amazon S3 storage service as either the source location of your video library or the destination location where we send videos after encoding is complete. A basic understanding of Amazons ACL permissions is recommended and we would highly recommend reading through our articles on integrating Amazon S3 Read more

Using Amazon S3 with the Watch Folder

AWS watch folders are a beautiful thing. Let's lay out a couple ground rules before we begin, shall we? + Make sure your destination is NOT a source location subfolder. You should NOT use /some_path/videos as a source and /some_path/videos/encoded as a destination unless you want an infinite loop. + The destination should be in Read more