You can easily delete sub accounts from your master account by sending the following XML to the API: You'll receive the following response:
Knowledge Base
Find your answers here.
Find your answers here.
You can easily delete sub accounts from your master account by sending the following XML to the API: You'll receive the following response:
To sign up a sub user on your account, you'll need to provide Encoding.com with a few pieces of information on the sub user. You'll receive the following response back from the system once the user has been created:
Sub accounts are only granted to users on MAX or higher accounts. They are a useful way of tracking bandwidth on the master account if you have many users / agencies on your account. Please note that there is no UI for sub users, as its entirely supported by the API. Contact the administrator of Read more
You're an API user, you're even a sub account user. You want to view sub accounts in our UI –> Right? At the moment, Encoding.com only supports usage of the API to gather information back about sub user info. This link: http://www.encoding.com/api/category/category/sub_account_api_documentation will give you all the documentation on how to create, track, delete and Read more
Encoding.com saves all of your source video files and encoded video files for a 15 day retention period. There is a default limit to storing you video files of 100GB, if you require more than 100GB please feel free to contact our support team. You may delete your video files manually using the “Media List” Read more
This depends on the type of error that has occurred. If the error reported is during the upload process or because you are attempting to upload an unsupported format, there is no charge. Otherwise, you will only be charged for the source video encoding bandwidth and not for the output files that have resulted in Read more