What should I do if I find a bug on Encoding.com?

At Encoding.com, we're passionate making sure things are running correctly 100% of the time. Computers aren't perfect all the time; bugs happen! If you think you've spotted an issue with the platform, please connect with us through the Help Desk, live chat, or give us a phone call. Here's how to reach us!

+ To interact with the help desk, you can log into the customer area at http://www.encoding.com/login

+ Email us your support requests at helpdesk[at]encoding.com

+ Chat with us off the main site: http://www.encoding.com

+ Give us a call at 800.513.1740

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