+ Login to the customer area @ http://www.encoding.com/loginhttp://www.encoding.com/login
+ Browse to the Encoding Queue
+ Select the files in which you want to remove from your queue, mark the checkbox to the items you wish to delete.
+ Click delete at the top of the column.
Note that deleting the encodes will remove the source media and encoded files that are stored on Encoding.com's platform. This will be the case if you have not designated a destination location during your initial task request.