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Encoding.com offers proven S3 video integration solutions. Amazon Web Services (AWS) comprises a series of remote computing/web services that make your life easier. Infinitely scalable and use AWS with Encoding.com to create a workflow with storage locations and services accessed via HTTP. Use Encoding.com for all of your cloudfront streaming needs. Amazon’s S3 Interface can Read more
The error message ECOM00229 translates to “S3 upload error: We encountered an internal error. Please try again.”
The error message ECOM00228 translates to “S3 upload error: Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.”
There are a variety of innovative ways that Encoding.com uses the Rackspace Cloud to power its service and make it easy for other Rackspace customers to integrate with Encoding.com. Advanced CloudFiles Integration Using the web interface, watch folder or API, you can specify your Cloud Files account as either source or destination locations. Please see Read more
Using Amazon S3 is a snap. Follow these directions to get you started 1) Manually set the Amazon S3 object to have READ permission for the AWS user fastencoding: 1a85ad8fea02b4d948b962948f69972a72da6bed800a7e9ca7d0b43dc61d5869. This is a requirement for encoding.com to read the file(s). To do this, log into your AWS console, right click on the bucket and select Read more
The most common error is specifying incorrect SFTP URLs for files located in your home directory. You must specify full directory path in your URL: sftp://user:password@your-host.com/home/user/video/file.ext Another common issue is missing files! Check the file is there, and the path for encoding.com is correct. If you continue to experience issues, don't hesitate to email helpdesk@encoding.com.
Once you have logged into encoding.com's web interface, click on the 'Watch Folder' tab on the left side of the screen. 1) In the Folder URL field enter a valid FTP, S3 or Rackspace location folder in the dialogue box. Replace the contents there. They are for suggestion only! Please note if you are using Read more
The wikipedia article linked here provides an excellent resource to check against for purposes of this article here. When using encoding.com with your hosted (ftp, http, etc) source files, often times passwords, usernames, or even filenames will have what is known as a 'reserved character'. Most common for many users is the; @ characters, ! Read more
The Rackspace Cloud Files platform does not offer the FTP method to send files to their service. Encoding.com added support for our customers to send encoded videos directly to their platform.To specify the source file or output file(s) to be put in a Rackspace Cloud Files folder, you can specify your source or destination URL Read more
The Error 425 is most often displayed when you have attempted to provide encoding.com a source FTP location that only supports Passive FTP mode. If you are using a watch folder, check the box that says “Passive FTP Mode” in the ftp watch folder set up If you are adding an individual file through the Read more