How to Drag N Drop Source Files via the User Interface

Uploading source files from your desk has never been easier. When starting a new job, simply drag and drop your source file from your desktop to any int the portion of the window shown below. You file upload will start immediately.  

How Upload Multiple Sources via the User Interface

The 2018 update of the user interface now supports the ability to add multiple source files. Here’s how.  Once you’ve added your first source, just hit the plus sign in the top right of the window. A new dialogue will appear to add your next source. The first image below shows where to add multiple Read more

How to Create a Desktop Watch Folder

THIS FEATURE IS DEPRECATED AND NO LONGER AVAILABLE. If you are using a Windows PC and have a consistent workflow of video that you need to encode, here is a simple solution for you. Our Ultra-Fast Desktop Uploader, powered by Aspera’s FASP technology is a simple to use app that speeds up ingest of your Read more

Upload from a local disk

To upload a source video from an FTP server, follow these steps:   Check the Upload box to indicate your local disk as the source location type. In the pop-up window that appears, choose the file that you want to upload (for example, King_Lines.mov), then click Open. A status bar will appear, with indications that Read more

Uploading from Dropbox

THIS FEATURE HAS BEEN DEPRECATED AND IS NO LONGER AVAILABLE. In this section we explain how you can upload and import video source files from a Dropbox account into your Encoding.com account. You can specify the source location of your video in one of two ways. You can enter the path directly in the following Read more

Saving time on your Amazon S3 encodes

Save some time with your Amazon S3 encodes by using the nocopy qualifier in your URL: If you specify nocopy at the end of your URL, the source file will download directly from your bucket, thus saving time. Use this only if the location of your buckets is in the US. If you don’t specify nocopy, Read more

Uploading from Microsoft Azure

In this section, we explain how you can upload and import video source files from the Microsoft Azure Storage service (http://www.windowsazure.com) into your encoding.com account.   Making preparations To upload video files from your Azure account, you will need your Azure Shared Key and Account name. Follow these steps:   In the Azure Management Console, Read more

Uploading from Rackspace Cloud Files

In this section, we explain how you can upload and import video source files from the Rackspace Cloud Files service (http://www.rackspace.com) into your encoding.com account.   Making preparations To upload video files from your Rackspace account, you will need your Rackspace Username and Key. In your Rackspace account, you can find your Username and API Read more

What can I do—S3 is just not working for me?

You’ve read all the help articles, you’ve done your homework, and S3 is still giving you grief? In many cases, we’ve found that one simple check will help. Perhaps your source or destination URL looks like this:   http://[your_accesskey_code]:[your_secretkey_code]@CLIVETHEGOAT.s3.amazonaws.com/path   We have to remember that Amazon AWS does not recognize capital letters of bucket names (the Read more