General Questions .: Encoding.com

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How our system works and what you need to use it

About the Free 15 Day Trial Account
You have 15 days or 1GB (which ever comes...

Do I have to pay for video conversions that resulted in an error?
This depends on what type of error message you...

How can I submit or check on a feature request for encoding.com?
In order to best serve our loyal customers, we...

How does encoding.com work?
While most of the encoding solutions on the...

How long does it take to encode a video with encoding.com ?
We are often asked this question and there is...

How to Cancel
To cancel your account, please login to the...

Is there a storage limit when using encoding.com ?
Encoding.com saves all of your source video...

What do I need to start encoding with encoding.com?
Other than a video to encode, you will need at...

What is "encoding bandwidth" and how do you calculate usage of encoding.com?
Total encoding bandwith is the term for...

What is the difference between CBR and VBR encoding?
Constant bit rate (CBR) encoding persists the...

What is the media file size limit?
At present time the maximum source (and result)...

Which integration method is right for me?
Encoding.com offers three different ways to...